Emergencies
If someone in the water is in trouble and surf lifeguards are on patrol, let them know. If you can’t see any surf lifeguards, call 111 and ask for police. Police have a direct line to surf lifeguards and others who can help.
Pollution and other issues
To report pollution, vandalism, problems with park facilities, or any other issues that pose a safety risk to people:
- Call Auckland Council on 09 301 0101 to report something that is causing an immediate risk to the safety of a person, people or property.
- Call the Auckland Council Pollution hotline on 09 377 3107 to report stormwater pollution, including pollutants being discharged into creeks and streams.
- If you suspect an overflow from the wastewater network in Auckland, report the fault to Watercare online or by 09 442-2222 (press 1) so that the Watercare team can investigate.
- If you notice an oil spill to the ocean, call the Harbourmaster on 09 362-0397 (press 1).
- Call the 24/7 Environmental Hotline 0800 504 639 to report all pollution and environmental incidents, including oil or chemical spills, water pollution, dangerous boating, and navigation hazards and breakdowns of navigation lights.
- Contact your regional council.
Contact Us
If you can’t find the answer to your question in our FAQs, then please send us a message using the form below. Please note, it may take up to 10 working days to get a response.